Programme Director – Shared Services

Sector: Aviation & Infrastructure

The situation:
As part of an organisation-wide transformation, the client sought additional capability in the form of a Programme Director to deliver the end to end build of a new Shared Service Centre. The proposed shared service centre introduced a more efficient and effective means of serving the organisation, which had no prior experience of shared services. 

The solution:
This programme ran in parallel with a wider transformation piece taking place across the organisation. This presented the need to utilise external capability in the form of a shared services specialist with a proven track record of operating within highly complex environments featuring interdependent projects. 

Starting from scratch, the Programme Director was tasked with assessing a proposed location, building the planning and delivery team, selecting the technology, and executing the build and fit-out. 

The resulting centre provided the organisation with a more effective, customer centric back office operation, which increased quality whilst reducing operational cost. 

About us

Established in 2003, Alium are a global interim management solutions provider based in London and Buenos Aires.

Our consultative approach means we take the time to understand both the needs of our clients and the expertise of our candidates to ensure the perfect fit for both. We possess an unrivalled mix of in-depth, hands on sector knowledge, combined with an exceptional functional understanding that enables us to deliver the right resources, every time.

Contact us

Becket House, 36 Old Jewry, London, EC2R 8DD
T: 020 7398 7500

Latin American:
Mansilla 1935 (1609), Boulogne Prov. de Buenos Aires
T: +54 114 737 0322

For a list of our international partners please click here.

Registered address:
2nd floor, Gadd House, Arcadia Avenue, London, N3 2JU