Published on March 2nd, 2015 | by Roderick McInnes0
Change Management: Bringing About Transformation In Business Effectively
If you are a customer-facing company or organisation, implementing a change management programme not only impacts on employees, shareholders and investors but it can also affect customer relationships.
Therefore it is no surprise that interim change managers with a focus on customer satisfaction and the customer experience are in such high demand.
The Challenges Faced By Organisations
Have a look at our latest presentation exploring the key issues that organisations face when managing change, and the key attributes they should be looking for in an interim change management expert.
If you have found this presentation useful please feel free to share with your connections or embed in your own website or blog.
In your opinion what unique challenges do customer-facing companies need to address when implanting change? Please share your thoughts using the comments box below.